Malfunctions in O2’s mobile network “completely resolved”



Die restrictions in the mobile network from Telefonica (O2) in several parts of Germany have been “completely resolved” according to the company. “Our customers have been able to make full calls again since late yesterday evening,” said Telefonica on Friday morning. “After the failure of a voice server, our technical experts immediately took the necessary measures and successfully stabilized the network again in a short time.” The last repair work was completed on Thursday evening around 11 p.m.

Due to disruptions in the mobile network, the authorities in many parts of Germany had received increased indications on Thursday afternoon that the emergency number could not be reached. In Bremen and Hamburg, the situation centers issued official hazard reports that the emergency numbers 110 and 112 had been impaired. The authorities in Berlin, Lower Saxony and Baden-Württemberg also reported problems in the O2 mobile network – and thus for some citizens also when reaching the emergency numbers.

“At the moment there seems to be disruption in the entire Hamburg telephone network. In some cases, both some of our departments and the emergency call 110 are affected,” said a tweet from the Hamburg police. The presence of officers on the street will be massively increased.

In Berlin, the emergency call from the fire brigade works, said a spokesman on request. If you can’t get through, it’s because of your own telephone network. A police spokesman said in the capital that there were no known disruptions to the 110 emergency call. In other federal states, disruptions were initially not known.



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