Tel Aviv The first surprise awaits right at the entrance to the emergency room: There is no bureaucracy when registering. Instead of filling out forms, the patient places their ID card on a scanner, which records their identity and checks it using face recognition, as is the case with digital passport control.
All sorts of data that the patient is repeatedly asked for during his stay in the clinic are ready to hand in no time: name, age, telephone or membership of the health insurance company.
In order to find out how the patient is doing, a selection of key questions then appears on the screen: “Why did you come? Do you have fever, dizziness, heart pain?”
Without having spoken to a single person, the visitor holds his patient’s dossier in his hand – a printout that looks like a luggage receipt at the airport. This continues into a little cubicle, where the patient reads his QR code and then measures his blood pressure, body temperature and oxygen in the blood himself.
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