Amazon discontinues virtual health service Care
new York The US corporation Amazon will be presenting its virtual healthcare offering Care at the end of the year. This was announced by the responsible Vice President Neil Lindsay in an e-mail to the employees. Amazon Care started in 2019 for employees in Washington State, where the company is based. They served as test users before all US employees got access to the service last year.
The service connects patients virtually with doctors and nursing staff who are available 24 hours a day. Amazon Care doesn’t have its own premises, but offers in-person services, such as vaccinations and flu testing, in several US cities, including Seattle and Washington, DC.
The decision to discontinue came as a surprise, because Amazon announced in February that it was planning to expand the offer to 20 other cities. Since last summer, Amazon Care has also been offered to other private employers in the United States.
Despite all efforts, it has become clear that Amazon Care is not the right solution for corporate customers in the long term, Lindsay wrote in support of the decision. A company spokesman declined to comment on how many people will lose their jobs as a result of Amazon Care’s discontinuation.
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